We all know an organization’s most valuable resource is its employees. ICMA’s newest edition of its best-selling Effective Supervisory Practices: Better Results through Teamwork gives today’s managers and supervisors a powerful tool for understanding the many dimensions of the supervisory role and their impact on helping to improve productivity, implement quality management, and build an effective work team.
The book serves as the core text for the study guide Effective Supervisory Skill Building, which is designed to probe the topics of the book in more detail and at a level specific to your own workplace. In combination, the book and study guide comprise what we call a course, bringing together basic principles of supervision, based on behavioral studies and other research, and practical guidelines for improving your supervisory skills and applying Effective Supervisory Practices on the job.
Join Mike Conduff and several of his ICMA colleagues as they discuss the behaviors everyone needs to supervise others well.
Edited by Mike’s friend Michelle Poche Flaherty